First impression was that the hotel was really old because of the dated design, but actually, everything is really clean and new. The room size was good and bathroom was huge, but without bathtub. Instead there is a massage shower panel. There is an outer glass door for each room so sound insulation was really great. There were 8 washers and 8 dryers and detergent provided (completely free) and staff helped to restart the dryer in case it was not completely dry and you have not collected your laundry. Snacks, tea and coffee and ice-cream was provided in the lounge for free. The tea bags provided is from a really famous tea company in Taiwan, and there are about 8 different teas to choose from. Breakfast and supper provided was good quality and really tasty, tasted better than a lot of food sold outside. The tea eggs was especially good, better than the famous one in Sun Moon Lake. The food was so good that on the 2nd night, we deliberately had a very light dinner so we can enjoy the supper fully. Service standard really surpassed our expectations. I smelled smoke one night on my floor and alerted the front desk, and it was taken care of immediately. Staff working at the restaurant was very helpful and knowledgable and helped with food recommendations.
Jing
ธันวาคม 2566
Best front-desk device that cares for you, your car, and your stay. Amazing complimentary breakfast and dinner. Great location in town which is quiet, and the rooms are always luxurious.
Jozua
มีนาคม 2567
The breakfast and supper spread was exceptional. The yam porridge was very good. There were also washing machines which we could do our laundry.
Kai
พฤษภาคม 2567
Everything. This is really a perfect hotel to stay in Taitung. The staff are very hospitable and knowledgeable. Breakfast and dinner is really good. Will definitely book this hotel again.
Ingrid
พฤศจิกายน 2566
Good dinner
Marianna
ตุลาคม 2566
Cleanliness, buffet, and amenities.
Jozua
เมษายน 2566
People in front desk and in dining room are very nice
Hei
มีนาคม 2568
Staff, free breakfast and snacks
Li
กุมภาพันธ์ 2568
Wonderful breakfast and snack.
Chao
ธันวาคม 2566
Quiet residential area. The hotel building looked rather classy compared with other 3 Kindness hotels we stayed in around Taiwan. Our high floor room had a good open view and was well maintained given the age of the premises. Dining room staff mostly courteous, working very hard. Jia Jia Lin friendly and helpful with information regarding snacks available nearby. Nice ground floor area for free hot/cold drinks and snacks. In there, guests could also eat their take away food bought from shops. Breakfast and supper were provided. Though dishes mostly Taiwanese, the croissants were surprisingly crunchy. Great to see sufficient washing machines and dryers in the free self-service laundry room.
Jenny
ธันวาคม 2566